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Receiving pensions while staying abroad
12 April 2026 10:00

Official email of the Pension Fund of Ukraine: [email protected]

In the application letter to the Pension Fund of Ukraine, it is mandatory to indicate:

– full name;

– contact details;

– information about the registered place of прописка (registration address);

– the essence of the request;

– and to attach scanned copies of the passport and other documents.

If you receive a pension or insurance benefits in Ukraine but currently live abroad, you must confirm once a year that you are alive. This procedure is called “physical identification.”


Deadlines:

Identification must be completed annually by December 31.

If you do not complete the identification by December 31, pension payments may be suspended.


Who this applies to:

– citizens of Ukraine who live abroad for more than 183 days during one calendar year;

– citizens of Ukraine who have obtained temporary protection abroad due to the Russian invasion.


What is physical identification?

It is a simple verification during which the Pension Fund of Ukraine establishes your identity based on documents in order to continue paying pensions or other insurance benefits.


How can you confirm your identity?

You can confirm your identity in one of three ways. Choose the option that is most convenient for you:

This free method is available remotely.

You can find out how to complete the identification using “Diia.Signature” on the website of the Pension Fund of Ukraine via the provided link.

A video with step-by-step instructions is also available:

You can find out how to schedule a video identification on the website of the Pension Fund of Ukraine via the provided link.

A video with step-by-step instructions is also available:

The certification of the fact that a person is alive, which is required for the granting (renewal) of a pension, belongs to notarial acts provided by the Embassy of Ukraine. To confirm the fact that a person is alive, the consul issues the relevant certificate. This certificate must be sent by mail to Ukraine to the territorial body of the Pension Fund of Ukraine.

ATTENTION: The issuance of the certificate confirming that a person is alive is carried out exclusively during a consular appointment and only with the personal presence of the citizen of Ukraine.


To obtain the service, it is necessary to book a consular appointment and appear in person at the scheduled date and time, bringing the required documents.

Booking a consular appointment in Lima: link

When registering in the electronic queue, select the service “Certification of the fact that a natural person is alive.”

Booking a on-site consular service in Colombia: link


Consular fee for the certification of the fact that a natural person is alive: 20 USD


LIST OF REQUIRED DOCUMENTS

  1. A valid foreign passport or internal passport of a citizen of Ukraine. Original and 1 copy.

  2. A document confirming the registered address in Ukraine (a copy of the passport page with the registered address or a copy of the certificate of residence registration as a separate document).

  3. A document confirming the place of residence abroad. Original and 1 copy.

  4. A certificate issued by the Ukrainian tax authorities on the assignment of the taxpayer registration number (individual tax number, RNOKPP). Original and 1 copy.

  5. For men aged 18–60: a printed, up-to-date military registration document generated electronically in PDF format no earlier than 3 days before the visit to the consular office via the Reserv+ application.

The completed document is issued on the day of application.

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